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Privacy Policy

Last updated: February 01, 2025

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.


01Interpretation and Definitions

Interpretation

The words whose initial letter is capitalized have meanings defined under the following conditions. These definitions shall have the same meaning whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

  • AccountMeans a unique account created for You to access our Service or parts of our Service.
  • AffiliateMeans an entity that controls, is controlled by or is under common control with a party (control = ownership of 50% or more of shares, equity interest or other securities entitled to vote for election of directors or other managing authority).
  • Company(referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Healthixio, Madhavganj, Lashkar, Gwalior, 474001.
  • CookiesAre small files placed on Your computer, mobile device or any other device by a website, containing details of Your browsing history on that website among other uses.
  • CountryRefers to: Madhya Pradesh, India.
  • DeviceMeans any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Personal DataIs any information that relates to an identified or identifiable individual.
  • ServiceRefers to the Website and related services.
  • Service ProviderMeans any natural or legal person who processes data on behalf of the Company.
  • WebsiteRefers to Healthixio, accessible from https://emrprime.com.
  • YouMeans the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

02Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include:

  • Email address
  • First name and last name
  • Phone number
  • Full Address
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.


03Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service: including to monitor the usage of our Service.
  • To manage Your Account: to manage Your registration as a user of the Service.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates or informative communications.
  • To provide You with news: Special offers and general information about other goods, services and events which we offer.
  • To manage Your requests: To attend and manage Your requests to Us.

04Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information.

Data Retention and Deletion

We retain personal data only as long as necessary for the purposes for which it was collected, or as required under applicable law. We may retain anonymised data for analytics and research purposes.


05Additional Privacy Notices

Data Storage Location

We do not offer services outside India. Your personal data will primarily be stored and processed in India.

Sensitive Personal Data

Certain sensitive personal data may be collected with your consent, and we are not ask or store any sensitive details like Bank Details, Debit/Credit Card Details etc.

Phishing and Fraud Warning

If you receive an email, SMS or call claiming to be from Healthixio asking for sensitive credentials (PIN, password, OTP), do not share them. Report suspected fraud to the contact details below.

Sharing and Disclosure

We may share personal data with our affiliates, service providers, logistics partners, payment processors and other third parties when necessary to provide the Service, comply with legal obligations, or protect rights and safety. We may also disclose data to government or law enforcement agencies as required by law.

Consent and Withdrawal

By using the Platform you consent to the processing described in this policy. You may withdraw consent by contacting our Grievance Officer, but withdrawal may limit or restrict access to some services.

Grievance Officer

Grievance Officer: Ashish Soni
Designation: Founder
Address: Madhavganj, Lashkar, Gwalior, 474001
Contact: info@healthixo.com | 07513135857
Office Hours: Monday - Saturday (09:00 - 18:00)


05Contact Us

If you have any questions about this Privacy Policy, You can contact us:

info@healthixo.com
07513135857
Madhavganj, Lashkar, Gwalior, 474001